Reviews
Update:
As it was time to renew the plumbing Maintenance Agreement with General Plumbing & Air Conditioning, I wanted to update this review. Due to dissatisfaction with their plumbing division (honesty of their Tech, and customer service), I am no longer using this Company. I previously noted in prior reviews that I highly recommend General but I no longer do. I switched to another company that was highly recommended to me and am extremely glad I did.
Update 3/17/23:
I used General Plumbing and Air Conditioning for service on my hot water tank and I could not be happier. Colin arrived on time, was very professional and courteous. He also performed a thorough check on all plumbing in my condo. I'm very happy I found this company. If you're looking for a great, reliable, and honest plumbing and AC company do not look any further!
The following review was left in December 2022:
In preparation for the upcoming cold front, I tested the heat and noticed it was not working properly. I contacted General Plumbing and Air Conditioning shortly after they opened this morning and they were able to send a Technician this afternoon. Michael L arrived on time and was very friendly, professional and knowledgeable. Luckily the issue was very minor and was able to be corrected immediately. Prior to using General Plumbing and Air Conditioning I tried a few other AC companies which didn't work out. I decided to try General based on their reviews and I'm glad I did. From beginning to end General provides amazing customer service, they are very honest and I'm planning on purchasing their AC Maintenance Plan next year. I've also used them for plumbing services which was great as well. If you need AC and/or plumbing services do not hesitate to call General Plumbing and Air Conditioning. You won't regret it!
Great service.
Very pleased with his work.
Colon did a great job diagnosing our shower pan leak. Fortunately, or not, it was what we were expecting to find.
The entire experience was great! The office staff is especially friendly and professional…Tracy is the best! Kenyell was punctual, courteous and friendly. I will definitely be calling these guys for our future repairs.
This gentleman is very efficient in details regarding the cost and what was required to repair my problem. He asked permission to proceed with the additional unexpected cost before he bought extra materials so i was not surprised at the bill.He explained why this was necessary and showed the evidence of the need for the added material.
Well mannered and friendly, showing compassion for my circumstances.
His assistent was equally respectful and friendly.
Very professional ,kind and honest and getting ready before they finish everything cleaned ,explaining clear about the job for further steps,such a good experience, thanks guys!
Very helpful and honest. Highly recommended.
As builders we require immediate response from our trade partners. The staff at General Plumbing and A/C is always friendly and on point, if they need to call back they do; they never leave you waiting, either with a phone call or email until the message has been received. Communication with them is unbelievable!
Additionally, the service response to our needs is always immediate and professional. I only use General Plumbing and Air Conditioning for all our needs. Thank you for so many years of service!
