Reviews
I've never had an issue replacing or repairing the inner workings of a toilet tank, until recently. I spent nearly 3 days trying to fix something that was quite alien to me, never having seen what is inside one of our 3 toilet tanks. I did what I could, failing miserably and resigned myself to the fact that I needed a professional.
Checking out Plumbers in the area and reading dozens of reviews, I gave General Plumbing & Air Conditioning a call. The phone was answered by Sarah, a very impressive AI bot. I gave her all of my preliminary information and waited. It was late in the afternoon and I stated it was not an emergency. My return call came first thing the next morning from Candice, a lovely woman who was sympathetic to my problem and able to get me closer to a working toilet.
Just over an hour later, I had two technicians, Damian and Jossen, at my door ready to evaluate the problem with my toilet and the best way to fix it. An hour and a half later I once again had a fully flushable toilet with no leaks!
Everyone was friendly, professional and knowledgeable. Service was fast, even though my problem was not an emergency. I will definitely call them again should I have any more plumbing needs that I can't handle myself.
Great job
I need the garage disposal fixed today. They were able to come the same day and fix it. Great all round
Nick did a remarkable job today! Really outstanding service - and quick response to my emergency needs. So grateful for General Plumbing!
Matt was exceptionally efficient. He was a pleasure to deal with.
I shared a review that was a bit harsh. After the company sent someone out to research my problem further, I realized that I was being impatient. I was frustrated and it lead to misdirected anger. General Plumbing satisfied all my needs and completed the task at hand. I had a complicated situation and General Plumbing did not stop until the problem was solved. Please, give General Plumbing a chance, you will see that they will satisfy all of your Plumbing needs. I had 2 other companies that just gave up after being unable to solve the problem. There was a knocking sound. I no longer hear that! Great Job General Plumbing, I will definitely use this service going forward. I have already referred them to my neighbor, who is also satisfied!
Excellent and timely service - highly recommend
