Reviews
Field agent Ken was great, knowledgeable, professional very friendly. Completed job in clean and efficient manner. Also took the time to explain the issue to me, and gave description of what was taking place.
My daughter's gas hot water tank was in it's last death throws so I called 3 plumbing companies and Amy from General called back within a hour. I explained the situation and also that we were in a time crunch and needed it replaced in the next 3 days. Ken arrived promptly at 9:00 the next morning, explained my options, and he was able to install a new tank that day. Jonathan came to help and both were very professional and did a very neat installation. I should also mention that Ken explained that part of the service contract provided an assessment of the house plumbing where they discovered the bathroom sink was clogged so they cleared. it. But wait, there is more. That evening we had an A/C problem and again, they were the first to respond. I forget the tech's name, but he also was able to get there quickly and got the problem repaired. I highly recommend General Plumbing and Air.
Very pleased with work that was done. Have used this company for years and will continue to do so.
5- star rating!! Incredibly reliable and honest company with competitive pricing! Technician, Damian is OUTSTANDING and should be requested, if possible, every single time. Incredibly knowledgeable and proficient. Professional and honest! Unbeknownst to us when purchasing the home 2 weeks ago, we learned from Damian after his very comprehensive evaluation of the plumbing that our water heater was 20 years old and needed to be replaced. Damian was very thorough with explaining our options for replacement. Came back just two days later to install and see the job through! A very refreshing experience to deal with people of such honesty and integrity!
Colin, wanted to thank you for repairing my father's toilet and clearing the roots under ground that was causing the problem. You were wonderful and it was a pleasure dealing with you. Because of your professionalism, and honest I have contacted your company to use them again. See you soon !
This company is TOP NOTCH! From the receptionist, Stacy, to the dispatcher, AMy, they were extremely professional and kind. My service technician, Colin, was prompt, kind and caring. I also felt he was very honest with me which is important.
Andrew was friendly, professional, and knowledgable. He diagnosed the problem immediately and repairs were complete within an hour. Office staff very friendly and professional. I would use General Plumbing again, Highly recommend Andrew!
Being a first time business owner this was prob the best experience I had! Todd was not only professional but made my clean feel comfortable while he was here. Which is so important to me. The task at hand was far from easy but I haven't had an issue since. Literally stayed until it was fixed! I will only ask for Todd… literally a hero in my boutique!
I called General Plumbing and Air Conditioning on Sunday evening because my AC suddenly stopped working. They sent their tech out immediately and he solved the problem within the hour. They delivered 5 star service at a very fair price. I highly recommend that you use General Plumbing and Air Conditioning.
